How to Contact Support
If you can't find the answer in our documentation, our support team is here to help.
Ways to reach us
- Email: Send a message to the marketplace admin via your vendor portal
- Announcements: Check the Announcements section for platform-wide updates
Before contacting support
Please check:
- This knowledge base for your answer
- Your email for recent notifications about your account
- The Announcements section for known issues
Response times
We aim to respond to all support requests within 1–2 business days.